Odpowiedz

BSOD na nowym komputerze - ntoskrnl.exe

 
thermalfake
Ostatni Mohikanin

Liczba postów: 13.580
Post: #4

RE: BSOD na nowym komputerze - ntoskrnl.exe


W końcowej części analizy mamy przyczynę bsoda

DCACHEL0_WR_ERR (Proc 0 Bank 1)
DCACHEL0_WR_ERR = L0 Cache Write error
Tak więc jest to błąd zapisu do pamięci podręcznej L0 procesora. Nastąpił bugcheck aby zapobiec dalszej utracie danych. Jest to typowy błąd sprzętowy a nie softwareowy.
Nie mogę wydobyć dokładnej konfiguracji w momencie wystąpienia bsoda więc co jest do sprawdzenia
- jeśli sprzęt poddano OC trzeba wrócić kategorycznie do ustawień domyślnych
- zrobić aktualizację bios, posprawdzać parametry pracy
- posprawdzać temperatury, jeśli sam składałeś, złóż to jeszcze raz poprawnie
- podmienić pamięci RAM na inne sztuki, sprawdzić ich setup (timingi, vdimm w biosie)

W najgorszym wypadku całość musi wrócić na serwis sprzedawcy aby ten po podmianie którejś z części mógł wysłać tę uszkodzoną na reklamację - inaczej tego nie widzę.

Kod:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Symbol search path is:  symsrv*symsrv.dll*c: \symb*http: //msdl.microsoft.com/download/symbols
Executable search path is:  
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product:  WinNt, suite:  TerminalServer SingleUserTS
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02e1f000 PsLoadedModuleList = 0xfffff800`03062890
Debug session time:  Mon Sep 15 16: 01: 26.914 2014 (UTC + 2: 00)
System Uptime:  0 days 0: 00: 05.304
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8006d008f8, 0, 0}

Probably caused by :  hardware

Followup:  MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1:  0000000000000000, Machine Check Exception
Arg2:  fffffa8006d008f8, Address of the WHEA_ERROR_RECORD structure.
Arg3:  0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4:  0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:   0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:   1

DEFAULT_BUCKET_ID:   VISTA_DRIVER_FAULT

PROCESS_NAME:   System

CURRENT_IRQL:   0

STACK_TEXT:  
fffff880`033af5b0 fffff800`030dfcb9 :  fffffa80`06d008d0 fffffa80`036ce040 fffffa80`00000007 00000000`00000000 :  nt!WheapCreateLiveTriageDump+0x6c
fffff880`033afad0 fffff800`02fc0ea7 :  fffffa80`06d008d0 fffff800`0303a2d8 fffffa80`036ce040 00000000`00000000 :  nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`033afb00 fffff800`02f28275 :  fffff800`0309bd00 00000000`00000001 fffffa80`04321880 fffffa80`036ce040 :  nt!WheapProcessWorkQueueItem+0x57
fffff880`033afb40 fffff800`02e9e261 :  fffff880`01230e00 fffff800`02f28250 fffffa80`036ce000 fffff800`0301b2d8 :  nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`033afb70 fffff800`0313073a :  335ca355`62e8a679 fffffa80`036ce040 00000000`00000080 fffffa80`03637890 :  nt!ExpWorkerThread+0x111
fffff880`033afc00 fffff800`02e858e6 :  fffff880`031d7180 fffffa80`036ce040 fffff880`031e1fc0 b83e6f93`24f8ca0b :  nt!PspSystemThreadStartup+0x5a
fffff880`033afc40 00000000`00000000 :  fffff880`033b0000 fffff880`033aa000 fffff880`035785f0 00000000`00000000 :  nt!KiStartSystemThread+0x16


STACK_COMMAND:   kb

FOLLOWUP_NAME:   MachineOwner

MODULE_NAME:  hardware

IMAGE_NAME:   hardware

DEBUG_FLR_IMAGE_TIMESTAMP:   0

FAILURE_BUCKET_ID:   X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV

BUCKET_ID:   X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV

Followup:  MachineOwner
---------

rax=fffffa8006d93000 rbx=fffffa8006d008f8 rcx=fffff880033af5f0
rdx=fffff880031e4000 rsi=0000000000000000 rdi=fffffa8006d93000
rip=fffff800032ccb3c rsp=fffff880033af5b0 rbp=0000000000000001
r8=000000000000f1e0  r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff8000309bd60 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`032ccb3c 48897c2438      mov     qword ptr [rsp+38h],rdi ss: 0018: fffff880`033af5e8=fffffa8000000a50
Child-SP          RetAddr           :  Args to Child                                                           :  Call Site
fffff880`033af5b0 fffff800`030dfcb9 :  fffffa80`06d008d0 fffffa80`036ce040 fffffa80`00000007 00000000`00000000 :  nt!WheapCreateLiveTriageDump+0x6c
fffff880`033afad0 fffff800`02fc0ea7 :  fffffa80`06d008d0 fffff800`0303a2d8 fffffa80`036ce040 00000000`00000000 :  nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`033afb00 fffff800`02f28275 :  fffff800`0309bd00 00000000`00000001 fffffa80`04321880 fffffa80`036ce040 :  nt!WheapProcessWorkQueueItem+0x57
fffff880`033afb40 fffff800`02e9e261 :  fffff880`01230e00 fffff800`02f28250 fffffa80`036ce000 fffff800`0301b2d8 :  nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`033afb70 fffff800`0313073a :  335ca355`62e8a679 fffffa80`036ce040 00000000`00000080 fffffa80`03637890 :  nt!ExpWorkerThread+0x111
fffff880`033afc00 fffff800`02e858e6 :  fffff880`031d7180 fffffa80`036ce040 fffff880`031e1fc0 b83e6f93`24f8ca0b :  nt!PspSystemThreadStartup+0x5a
fffff880`033afc40 00000000`00000000 :  fffff880`033b0000 fffff880`033aa000 fffff880`035785f0 00000000`00000000 :  nt!KiStartSystemThread+0x16
start             end                 module name
fffff800`00ba2000 fffff800`00bac000   kdcom    kdcom.dll    Sat Feb 05 17: 52: 49 2011 (4D4D8061)
fffff800`02e1f000 fffff800`03404000   nt       ntkrnlmp.exe Tue Mar 04 09: 38: 19 2014 (531590FB)
fffff800`03404000 fffff800`0344d000   hal      hal.dll      Sat Nov 20 14: 00: 25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 10: 20: 43 2010 (4CE792EB)
fffff880`00c6d000 fffff880`00cbc000   mcupdate mcupdate.dll Sat Nov 20 14: 03: 51 2010 (4CE7C737)
fffff880`00cbc000 fffff880`00cd0000   PSHED    PSHED.dll    Tue Jul 14 03: 32: 23 2009 (4A5BE027)
fffff880`00cd0000 fffff880`00d2e000   CLFS     CLFS.SYS     Tue Jul 14 01: 19: 57 2009 (4A5BC11D)
fffff880`00d2e000 fffff880`00dee000   CI       CI.dll       Sat Nov 20 14: 12: 36 2010 (4CE7C944)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Sat Nov 20 10: 19: 11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 02: 01: 31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Sat Mar 17 06: 06: 09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e5e000   compbatt compbatt.sys Tue Jul 14 01: 31: 02 2009 (4A5BC3B6)
fffff880`00e5e000 fffff880`00e6a000   BATTC    BATTC.SYS    Tue Jul 14 01: 31: 01 2009 (4A5BC3B5)
fffff880`00e6a000 fffff880`00e7f000   volmgr   volmgr.sys   Sat Nov 20 10: 19: 28 2010 (4CE792A0)
fffff880`00e7f000 fffff880`00e99000   mountmgr mountmgr.sys Sat Nov 20 10: 19: 21 2010 (4CE79299)
fffff880`00e99000 fffff880`00f5b000   Wdf01000 Wdf01000.sys Sat Jun 22 05: 13: 05 2013 (51C51641)
fffff880`00f5b000 fffff880`00f6b000   WDFLDR   WDFLDR.SYS   Thu Jul 26 04: 29: 04 2012 (5010AB70)
fffff880`00f6b000 fffff880`00fc2000   ACPI     ACPI.sys     Sat Nov 20 10: 19: 16 2010 (4CE79294)
fffff880`00fc2000 fffff880`00fcb000   WMILIB   WMILIB.SYS   Tue Jul 14 01: 19: 51 2009 (4A5BC117)
fffff880`00fcb000 fffff880`00fd5000   msisadrv msisadrv.sys Tue Jul 14 01: 19: 26 2009 (4A5BC0FE)
fffff880`00fd5000 fffff880`00fde000   atapi    atapi.sys    Tue Jul 14 01: 19: 47 2009 (4A5BC113)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS Sat Nov 20 10: 19: 23 2010 (4CE7929B)
fffff880`01030000 fffff880`0103e000   crashdmp crashdmp.sys Tue Jul 14 02: 01: 01 2009 (4A5BCABD)
fffff880`0103e000 fffff880`01048000   dump_storport dump_storport.sys Tue Feb 04 02: 36: 25 2014 (52F04419)
fffff880`01070000 fffff880`0109a000   ataport  ataport.SYS  Mon Aug 05 03: 02: 45 2013 (51FEF9B5)
fffff880`0109a000 fffff880`010a5000   msahci   msahci.sys   Sat Nov 20 11: 33: 58 2010 (4CE7A416)
fffff880`010a5000 fffff880`010b5000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 01: 19: 48 2009 (4A5BC114)
fffff880`010b5000 fffff880`01113000   msrpc    msrpc.sys    Sat Nov 20 10: 21: 56 2010 (4CE79334)
fffff880`01113000 fffff880`01185000   cng      cng.sys      Wed Aug 01 17: 48: 07 2012 (50194FB7)
fffff880`01185000 fffff880`011bf000   rdyboost rdyboost.sys Sat Nov 20 10: 43: 10 2010 (4CE7982E)
fffff880`011bf000 fffff880`011f9000   fvevol   fvevol.sys   Thu Jan 24 04: 11: 24 2013 (5100A65C)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Sat Nov 20 10: 19: 24 2010 (4CE7929C)
fffff880`0124c000 fffff880`01260000   fileinfo fileinfo.sys Tue Jul 14 01: 34: 25 2009 (4A5BC481)
fffff880`01260000 fffff880`012ac000   volsnap  volsnap.sys  Fri Feb 25 04: 38: 18 2011 (4D67242A)
fffff880`012ac000 fffff880`012b7000   iaStorF  iaStorF.sys  Fri Aug 02 03: 39: 54 2013 (51FB0DEA)
fffff880`012bc000 fffff880`01576000   iaStorA  iaStorA.sys  Fri Aug 02 03: 39: 52 2013 (51FB0DE8)
fffff880`01576000 fffff880`015da000   storport storport.sys Tue Feb 04 02: 36: 50 2014 (52F04432)
fffff880`015da000 fffff880`015e5000   amdxata  amdxata.sys  Fri Mar 19 17: 18: 18 2010 (4BA3A3CA)
fffff880`015e5000 fffff880`015fb000   disk     disk.sys     Tue Jul 14 01: 19: 57 2009 (4A5BC11D)
fffff880`01600000 fffff880`01612000   mup      mup.sys      Tue Jul 14 01: 23: 45 2009 (4A5BC201)
fffff880`01612000 fffff880`0161b000   hwpolicy hwpolicy.sys Sat Nov 20 10: 18: 54 2010 (4CE7927E)
fffff880`0161b000 fffff880`017c4000   Ntfs     Ntfs.sys     Fri Jan 24 02: 14: 50 2014 (52E1BE8A)
fffff880`017c4000 fffff880`017df000   ksecdd   ksecdd.sys   Sat Apr 12 03: 08: 30 2014 (5348920E)
fffff880`017df000 fffff880`017f0000   pcw      pcw.sys      Tue Jul 14 01: 19: 27 2009 (4A5BC0FF)
fffff880`017f0000 fffff880`017fa000   Fs_Rec   Fs_Rec.sys   Thu Mar 01 04: 41: 06 2012 (4F4EEFD2)
fffff880`01800000 fffff880`01815000   epfwwfp  epfwwfp.sys  Thu Aug 15 16: 55: 12 2013 (520CEBD0)
fffff880`01815000 fffff880`01825000   vmstorfl vmstorfl.sys Sat Nov 20 10: 57: 30 2010 (4CE79B8A)
fffff880`01827000 fffff880`01919000   ndis     ndis.sys     Wed Aug 22 17: 11: 46 2012 (5034F6B2)
fffff880`01919000 fffff880`01979000   NETIO    NETIO.SYS    Tue Nov 26 11: 21: 01 2013 (5294760D)
fffff880`01979000 fffff880`019a5000   ksecpkg  ksecpkg.sys  Sat Apr 12 03: 24: 10 2014 (534895BA)
fffff880`019a5000 fffff880`019ee000   fwpkclnt fwpkclnt.sys Sat Apr 05 03: 23: 21 2014 (533F5B09)
fffff880`019ee000 fffff880`019f6000   spldr    spldr.sys    Mon May 11 18: 56: 27 2009 (4A0858BB)
fffff880`019f6000 fffff880`01a00000   speedfan speedfan.sys Sat Dec 29 21: 59: 35 2012 (50DF59B7)
fffff880`01a00000 fffff880`01bff000   tcpip    tcpip.sys    Sat Apr 05 03: 26: 44 2014 (533F5BD4)
fffff880`04075000 fffff880`0432f000   dump_iaStorA dump_iaStorA.sys Fri Aug 02 03: 39: 52 2013 (51FB0DE8)
fffff880`0432f000 fffff880`04342000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 01: 21: 51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`06d008f8 00000000`00000000 00000000`00000000
sysinfo:  could not find necessary interfaces.
sysinfo:  note that mssmbios.sys must be loaded (XPSP2+).
sysinfo:  could not find necessary interfaces.
sysinfo:  note that mssmbios.sys must be loaded (XPSP2+).
sysinfo:  could not find necessary interfaces.
sysinfo:  note that mssmbios.sys must be loaded (XPSP2+).
sysinfo:  could not find necessary interfaces.
sysinfo:  note that mssmbios.sys must be loaded (XPSP2+).
2:  kd> !errrec fffffa8006d008f8
===============================================================================
Common Platform Error Record @ fffffa8006d008f8
-------------------------------------------------------------------------------
Record Id     :  01cfd0ed882340c4
Severity      :  Fatal (1)
Length        :  928
Creator       :  Microsoft
Notify Type   :  Machine Check Exception
Timestamp     :  9/15/2014 14: 01: 26
Flags         :  0x00000002 PreviousError

===============================================================================
Section 0     :  Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8006d00978
Section       @ fffffa8006d00a50
Offset        :  344
Length        :  192
Flags         :  0x00000001 Primary
Severity      :  Fatal

Proc. Type    :  x86/x64
Instr. Set    :  x64
Error Type    :  Cache error
Operation     :  Generic
Flags         :  0x00
Level         :  0
CPU Version   :  0x00000000000306c3
Processor ID  :  0x0000000000000000

===============================================================================
Section 1     :  x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8006d009c0
Section       @ fffffa8006d00b10
Offset        :  536
Length        :  128
Flags         :  0x00000000
Severity      :  Fatal

Local APIC Id :  0x0000000000000000
CPU Id        :  c3 06 03 00 00 08 10 00 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8006d00b10

===============================================================================
Section 2     :  x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8006d00a08
Section       @ fffffa8006d00b90
Offset        :  664
Length        :  264
Flags         :  0x00000000
Severity      :  Fatal

Error         :  DCACHEL0_WR_ERR (Proc 0 Bank 1)
  Status      :  0xff80000000000124
  Address     :  0x000000003ba79400
  Misc.       :  0x0000000000000086

Cytat:Wiem że było dużo tematów o tym ale nie znalazłem tam odpowiedzi na mój problem.

Słabiutko szukałeś. Ja ten typ błędu 0x124 kilka razy debugowałem więc widać było jak się to robi.

[Obrazek: 2089620800_1406976151.png]

W zamian za pomoc oczekuję poprawnej pisowni. Stop niechlujstwu.
Jak mądrze zadawać pytania? - przejrzyj poradnik na forum.
Nie udzielam porad via PW.
(Ten post był ostatnio modyfikowany: 16.09.2014 22:11 przez thermalfake.)

16.09.2014 22:09

Znajdź wszystkie posty użytkownika
Odpowiedz cytując ten post
Odpowiedz


Wiadomości w tym wątku
RE: BSOD help. - thermalfake - 15.09.2014, 18:41
RE: BSOD na nowym komputerze - ntoskrnl.exe - thermalfake - 16.09.2014 22:09
Podobne wątki
Wątek: Autor Odpowiedzi: Wyświetleń: Ostatni post
Windows 7 BSOD BAD_POOL_HEADER ntoskrnl.exe snorg 4 2.936 15.12.2019 21:04
Ostatni post: eryk93
Wymiana Podzespołów w komputerze PC Lukasz84ka 1 1.240 12.12.2016 15:17
Ostatni post: autor12
Asus K52jc BSOD 124 Devox 0 990 20.11.2016 16:02
Ostatni post: Devox
Brak internetu w komputerze PC kielek125 2 1.483 01.08.2016 11:11
Ostatni post: kielek125
Brak dźwięku w komputerze 4n0nim0wy 3 2.540 24.02.2016 16:16
Ostatni post: Glover
Rozwiązany Problem z nowym komputerem randapq 2 1.588 08.02.2016 18:39
Ostatni post: randapq
« Starszy wątek | Nowszy wątek »

Temat został oceniony na 0 w skali 1-5 gwiazdek.
Zebrano 1 głosów.