warie oprogramowania następują z różnych przyczyn i nie są zawsze te same więc szukając rozwiązań nie należy pędzić za stadem po najmniejszej linii oporu. Do każdego przypadku trzeba spojrzeć z osobna. Dlatego ważne jest umieszczanie logów czyli konkretnych informacji jakie przesyła nam system. Jak idziesz do lekarza to Cię dokładnie najpierw diagnozuje badaniami a nie na podstawie widocznych bądź opowiedzianych objawów dobiera np leki.
Najpierw to co wychwyciło narzędzia analizy gotowości aktualizacji systemu - checksur.log
Kod:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-02 14: 44
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Branding-Ultimate-Client-Package~31bf3856ad364e35~amd64~~0.0.0.0 Microsoft-Wi Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Shell-InboxGames-Package~31bf3856ad364e35~amd64~~0.0.0.0 Microsoft-Wi Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-SnippingTool-Package~31bf3856ad364e35~amd64~~0.0.0.0 Microsoft-Wi Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-SUA-Package~31bf3856ad364e35~amd64~~0.0.0.0 Microsoft-Wi Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-TerminalServices-WMIProvider-Package~31bf3856ad364e35~amd64~~0.0.0.0 Microsoft-Wi Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-credssp-adm.resources_31bf3856ad364e35_0.0.0.0_hu-hu_a1d5e46a792db373 Package_130_for_KB293351~31bf3856ad364e35~amd64~~6.1.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist contains unexpected data 0x00000000 amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_0.0.0.0_none_c6d86118b3c6ab95 Package_2_for_KB2732
Checking Packages
(f) CBS Registry Error 0x80070002 Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~amd64~zh-HK~7.1.7601.16492 failed to get CurrentState
Checking Component Store
(f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17501_none_c1d155389c90519a.manifest x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17501_none_c1d155389c90519a
(f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17501_none_81be5ebfc8787fac.manifest x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17501_none_81be5ebfc8787fac
Summary:
Seconds executed: 429
Found 10 errors
CSI Manifest Zero Length Total count: 2
CBS Registry Error Total count: 1
CBS Watchlist Package Missing Total count: 5
CBS Watchlist Component Missing Total count: 1
CBS Watchlist contains unexpected data Total count: 1
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17501_none_c1d155389c90519a.manifest
winsxs\manifests\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17501_none_81be5ebfc8787fac.manifest
Jak widać większość komponentów została naprawiona przez to narzędzie - status (f) czyli fixed. Na końcu listy nienaprawialne pliki odnoszące się do lokalizacji c:\windows\winsxs
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_11.2.9600.17501_none_c1d155389c90519a.manifest
winsxs\manifests\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17501_none_81be5ebfc8787fac.manifest
Te dwa pliki trzeba skopiować z innego komputera nadpisując je o dokładnie tej samej architekturze (x86 lub x64) i wersji systemu.
Jadąc dalej i analizując windowsupdate.log z ostatniego dnia coś od ok godz 8 rano już po wykonaniu naprawy poprzednim narzędziem (tutaj tylko urywek)
Kod:
5902 2015-06-03 08: 42: 39 MISC =========== Logging initialized (build: 7.6.7601.18804, tz: +0200) ===========
5903 2015-06-03 08: 42: 39 MISC = Process: C: \Windows\system32\svchost.exe
5904 2015-06-03 08: 42: 39 MISC = Module: c: \windows\system32\wuaueng.dll
5905 2015-06-03 08: 42: 39 SERVICE *************
5906 2015-06-03 08: 42: 39 SERVICE ** START ** Service: Service startup
5907 2015-06-03 08: 42: 39 SERVICE *********
5908 2015-06-03 08: 42: 39 AGENT * WU client version 7.6.7601.18804
5909 2015-06-03 08: 42: 39 AGENT * Base directory: C: \Windows\SoftwareDistribution
5910 2015-06-03 08: 42: 39 AGENT * Access type: No proxy
5911 2015-06-03 08: 42: 39 AGENT * Network state: Connected
5912 2015-06-03 08: 43: 25 REPORT CWERReporter: Init succeeded
5913 2015-06-03 08: 43: 25 AGENT *********** Agent: Initializing Windows Update Agent ***********
5914 2015-06-03 08: 43: 25 AGENT * Prerequisite roots succeeded.
5915 2015-06-03 08: 43: 25 AGENT *********** Agent: Initializing global settings cache ***********
5916 2015-06-03 08: 43: 25 AGENT * WSUS server:
5917 2015-06-03 08: 43: 25 AGENT * WSUS status server:
5918 2015-06-03 08: 43: 25 AGENT * Target group: (Unassigned Computers)
5919 2015-06-03 08: 43: 25 AGENT * Windows Update access disabled: No
5920 2015-06-03 08: 43: 25 DNLDMGR Download manager restoring 0 downloads
5921 2015-06-03 08: 43: 25 AU ########### AU: Initializing Automatic Updates ###########
5922 2015-06-03 08: 43: 25 AU AU setting next detection timeout to 2015-06-03 06: 43: 25
5923 2015-06-03 08: 43: 25 AU # Approval type: Pre-download notify (User preference)
5924 2015-06-03 08: 43: 25 AU # Will interact with non-admins (Non-admins are elevated (User preference))
5925 2015-06-03 08: 43: 25 AU # Will display featured software notifications (User preference)
5926 2015-06-03 08: 43: 26 REPORT *********** Report: Initializing static reporting data ***********
5927 2015-06-03 08: 43: 26 REPORT * OS Version = 6.1.7601.1.0.66304
5928 2015-06-03 08: 43: 26 REPORT * OS Product Type = 0x00000003
5929 2015-06-03 08: 43: 26 REPORT * Computer Brand = System manufacturer
5930 2015-06-03 08: 43: 26 REPORT * Computer Model = System Product Name
5931 2015-06-03 08: 43: 26 REPORT * Bios Revision = 0307
5932 2015-06-03 08: 43: 26 REPORT * Bios Name = BIOS Date: 12/15/10 10: 09: 12 Ver: 03.07
5933 2015-06-03 08: 43: 26 REPORT * Bios Release Date = 2010-12-15T00: 00: 00
5934 2015-06-03 08: 43: 26 REPORT * Locale ID = 1045
5935 2015-06-03 08: 43: 26 AU Successfully wrote event for AU health state: 0
5936 2015-06-03 08: 43: 26 AU Initializing featured updates
5937 2015-06-03 08: 43: 26 AU Found 0 cached featured updates
5938 2015-06-03 08: 43: 26 AU Successfully wrote event for AU health state: 0
5939 2015-06-03 08: 43: 26 AU Successfully wrote event for AU health state: 0
5940 2015-06-03 08: 43: 26 AU AU finished delayed initialization
5941 2015-06-03 08: 43: 26 AU #############
5942 2015-06-03 08: 43: 26 AU ## START ## AU: Search for updates
5943 2015-06-03 08: 43: 26 AU #########
5944 2015-06-03 08: 43: 26 AU <<## SUBMITTED ## AU: Search for updates [CallId = {5EB79457-C67C-472A-8C0B-171C6751776D}]
5945 2015-06-03 08: 43: 26 AGENT *************
5946 2015-06-03 08: 43: 26 AGENT ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
5947 2015-06-03 08: 43: 26 AGENT *********
5948 2015-06-03 08: 43: 26 AGENT * Online = Yes; Ignore download priority = No
5949 2015-06-03 08: 43: 26 AGENT * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
5950 2015-06-03 08: 43: 26 AGENT * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
5951 2015-06-03 08: 43: 26 AGENT * Search Scope = {Machine}
5952 2015-06-03 08: 43: 26 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
5953 2015-06-03 08: 43: 26 MISC Microsoft signed: NA
5954 2015-06-03 08: 43: 26 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8371.tmp with dwProvFlags 0x00000080:
5955 2015-06-03 08: 43: 26 MISC Microsoft signed: NA
5956 2015-06-03 08: 43: 26 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
5957 2015-06-03 08: 43: 26 MISC Microsoft signed: NA
5958 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
5959 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5960 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
5961 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5962 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8FF0.tmp with dwProvFlags 0x00000080:
5963 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5964 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
5965 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5966 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP8FF1.tmp with dwProvFlags 0x00000080:
5967 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5968 2015-06-03 08: 43: 29 AGENT Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http: //ds.download.windowsupdate.com/v11/2/microsoftupdate/redir/v6-muauth.cab
5969 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\AuthCabs\authcab.cab with dwProvFlags 0x00000080:
5970 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5971 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\AuthCabs\authcab.cab with dwProvFlags 0x00000080:
5972 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5973 2015-06-03 08: 43: 29 SETUP Checking for agent SelfUpdate
5974 2015-06-03 08: 43: 29 SETUP Client version: Core: 7.6.7601.18804 Aux: 7.6.7601.18804
5975 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
5976 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5977 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP9021.tmp with dwProvFlags 0x00000080:
5978 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5979 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
5980 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5981 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
5982 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5983 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
5984 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5985 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP9051.tmp with dwProvFlags 0x00000080:
5986 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5987 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
5988 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5989 2015-06-03 08: 43: 29 MISC Validating signature for C: \Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP9052.tmp with dwProvFlags 0x00000080:
5990 2015-06-03 08: 43: 29 MISC Microsoft signed: NA
5991 2015-06-03 08: 43: 32 MISC Validating signature for C: \Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
5992 2015-06-03 08: 43: 32 MISC Microsoft signed: NA
5993 2015-06-03 08: 43: 32 MISC Validating signature for C: \Windows\SoftwareDistribution\SelfUpdate\TMP9C83.tmp with dwProvFlags 0x00000080:
5994 2015-06-03 08: 43: 32 MISC Microsoft signed: NA
5995 2015-06-03 08: 43: 32 MISC Validating signature for C: \Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
5996 2015-06-03 08: 43: 32 MISC Microsoft signed: NA
5997 2015-06-03 08: 43: 32 MISC Validating signature for C: \Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
5998 2015-06-03 08: 43: 32 MISC Microsoft signed: NA
5999 2015-06-03 08: 43: 32 SETUP Determining whether a new setup handler needs to be downloaded
6000 2015-06-03 08: 43: 32 SETUP SelfUpdate handler is not found. It will be downloaded
6001 2015-06-03 08: 43: 32 SETUP Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
6002 2015-06-03 08: 43: 33 SETUP Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
6003 2015-06-03 08: 43: 33 SETUP Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
6004 2015-06-03 08: 43: 33 HANDLER FATAL: UH: 0x80070057: EvaluateApplicability failed in CCbs: EvaluateApplicability
6005 2015-06-03 08: 43: 33 SETUP WARNING: CBS EvaluateApplicability returned error, error = 0x80070057
6006 2015-06-03 08: 43: 33 SETUP FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070057
6007 2015-06-03 08: 43: 33 SETUP FATAL: SelfUpdate check failed, err = 0x80070057
6008 2015-06-03 08: 43: 33 AGENT * WARNING: Skipping scan, self-update check returned 0x80070057
6009 2015-06-03 08: 43: 33 AGENT * WARNING: Exit code = 0x80070057
6010 2015-06-03 08: 43: 33 AGENT *********
6011 2015-06-03 08: 43: 33 AGENT ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
6012 2015-06-03 08: 43: 33 AGENT *************
6013 2015-06-03 08: 43: 33 AGENT WARNING: WU client failed Searching for update with error 0x80070057
6014 2015-06-03 08: 43: 33 AU >>## RESUMED ## AU: Search for updates [CallId = {5EB79457-C67C-472A-8C0B-171C6751776D}]
6015 2015-06-03 08: 43: 33 AU # WARNING: Search callback failed, result = 0x80070057
6016 2015-06-03 08: 43: 33 AU # WARNING: Failed to find updates with error code 80070057
6017 2015-06-03 08: 43: 33 AU #########
6018 2015-06-03 08: 43: 33 AU ## END ## AU: Search for updates [CallId = {5EB79457-C67C-472A-8C0B-171C6751776D}]
6019 2015-06-03 08: 43: 33 AU #############
6020 2015-06-03 08: 43: 33 AU Successfully wrote event for AU health state: 0
6021 2015-06-03 08: 43: 33 AU AU setting next detection timeout to 2015-06-03 11: 43: 33
6022 2015-06-03 08: 43: 33 AU Successfully wrote event for AU health state: 0
6023 2015-06-03 08: 43: 33 AU Successfully wrote event for AU health state: 0
6024 2015-06-03 08: 43: 38 REPORT REPORT EVENT: {DD24011A-FF04-4955-B36B-4B1AD805FD5F} 2015-06-03 08: 43: 33: 648+0200 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070057 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070057.
6025 2015-06-03 08: 43: 38 REPORT CWERReporter: HandleEvents - WER report upload completed with status 0x8
6026 2015-06-03 08: 43: 38 REPORT WER Report sent: 7.6.7601.18804 0x80070057(0) 1CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 1 0 SelfUpdate {9482F4B4-E343-43B6-B170-9A65BC822C77} 0
Co jest interesujące i tutaj jest zawarty błąd niemożności wykonywania aktualizacji przez klienta Windows Update - WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320
Przeczytaj poniższa stronę i wykonaj dokładnie to co tam piszą
http://thetechcookbook.com/fixing-window...0-and-256/
Cytat:6088 2015-06-03 09:03:55 SETUP SelfUpdate handler is not found. It will be downloaded
6089 2015-06-03 09:03:55 SETUP Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
6090 2015-06-03 09:03:56 SETUP Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
6091 2015-06-03 09:03:56 SETUP Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
6092 2015-06-03 09:03:56 HANDLER FATAL: UH: 0x80070057: EvaluateApplicability failed in CCbs::EvaluateApplicability
6093 2015-06-03 09:03:56 SETUP WARNING: CBS EvaluateApplicability returned error, error = 0x80070057
6094 2015-06-03 09:03:56 SETUP FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070057
6095 2015-06-03 09:03:56 SETUP FATAL: SelfUpdate check failed, err = 0x80070057
6096 2015-06-03 09:03:56 AGENT * WARNING: Skipping scan, self-update check returned 0x80070057
6097 2015-06-03 09:03:56 AGENT * WARNING: Exit code = 0x80070057
6098 2015-06-03 09:03:56 AGENT *********
6099 2015-06-03 09:03:56 AGENT ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
6100 2015-06-03 09:03:56 AGENT *************
6101 2015-06-03 09:03:56 AGENT WARNING: WU client failed Searching for update with error 0x80070057
6102 2015-06-03 09:03:56 AU >>## RESUMED ## AU: Search for updates [CallId = {F2BDAB7F-EDD2-478D-8246-D76497AE366C}]
6103 2015-06-03 09:03:56 AU # WARNING: Search callback failed, result = 0x80070057
6104 2015-06-03 09:03:56 AU # WARNING: Failed to find updates with error code 80070057
6105 2015-06-03 09:03:56 AU #########
6106 2015-06-03 09:03:56 AU ## END ## AU: Search for updates [CallId = {F2BDAB7F-EDD2-478D-8246-D76497AE366C}]
6107 2015-06-03 09:03:56 AU #############
Gdyby to nie dało rezultatu pozostaje całkowity restart WU z usunięciem zawartości folderu SoftwareDistribution
http://windows7forum.pl/problem-z-pobran...#pid194758
Na pocieszenie ostatnią deską ratunku jest instalacja naprawcza systemu o ile nie jest to brandowany system. Podczas instalacji wybieramy uaktualnienie zamiast instalacji niestandar dowej zachowując wszelkie swoje dane i aplikacje.