Witam, od pewnego czasu dokuczają mi nagłe restarty komputera, których wcześniej nie było. Na bank nie chodzi o temperaturę bo resetuje się nawet po nieużywaniu go po całym dniu. Wstawiam log z błędu, który wyskakuje kiedy komputer uruchomi się ponownie. Na pewno będą potrzebne skany jakimiś programami, proszę napisać jakimi, na pewno zrobię. I jeszcze jedna ważna rzecz, kiedy wyłączam jave w procesach to restart nie następuje lub następuje dużo opóźniony. Javę przeinstalowałem, to niestety nie w tym tkwi problem.
Log:
Wersja systemu operacyjnego: 6.1.7601.2.1.0.768.3
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje o problemie:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8006526038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Pliki pomagające opisać problem:
C:\Windows\Minidump\072113-30560-01.dmp
C:\Users\user\AppData\Local\Temp\WER-65302-0.sysdata.xml
Wrzuć ten plik: C:\Windows\Minidump\072113-30560-01.dmp na jakiś hosting i daj link na forum. Mniej więcej po instalacji jakiego programu zaczęły się te błędy? Podkręcałeś procesor itp?
http://www.sendspace.pl/file/8763fe9ba9ec8cc00f3c301
Nic nie ruszałem, nic nie instalowałem, jedyne co robiłem to musiałem komputer odłączyć kompletnie od prądu na tydzień. Byłem w podróży.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
EDIT
Komputer "wali w kitę" przy każdym większym obciążeniu (gry).
Na początek proszę wykonać ponowny montaż bebechów tzw poprawa montażu, przy okazji sprawdzisz czy coś nie wymaga konserwacji. Następnie zresetować bios do ustawień domyślnych i ewentualnie go zaktualizować. Powyłączać także opcje odpowiedzialne za oszczędzanie energii - np wymuszane przejście cpu w stan spoczynku.
Z msinfo32.exe daj zrzut konfiguracji sprzętu gdyż bsod jest częściowo uszkodzony i nie mogę z niego wydobyć niektórych informacji. Proszę także na jakiś czas wyciąć AVG i zastąpić go czymś innym.
Do wykonania także podstawowa diagnostyka w postaci kilkugodzinnego testu obciążeniowego płyty, procesora i ram - amd overdrive lub np occt.
Kod:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C: \Users\user\Downloads\072113-30560-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: symsrv*symsrv.dll*c: \symb*http: //msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`0325d000 PsLoadedModuleList = 0xfffff800`034a0670
Debug session time: Sun Jul 21 11: 54: 59.317 2013 (UTC + 2: 00)
System Uptime: 0 days 0: 00: 08.597
Loading Kernel Symbols
....................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8006526038, 0, 0}
Probably caused by : hardware
Followup: MachineOwner
---------
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006526038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`031a86f0 fffff800`0351dca9 : fffffa80`06526010 fffffa80`052d9040 00000000`00000005 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a8c10 fffff800`033fee87 : fffffa80`06526010 fffff800`034782d8 fffffa80`052d9040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a8c40 fffff800`03366285 : fffff800`034d9ae0 00000000`00000001 fffffa80`0612a820 fffffa80`052d9040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a8c80 fffff800`032dc251 : fffff880`01107e00 fffff800`03366260 fffffa80`052d9000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a8cb0 fffff800`03570ede : 00000000`00000000 fffffa80`052d9040 00000000`00000080 fffffa80`0520d040 : nt!ExpWorkerThread+0x111
fffff880`031a8d40 fffff800`032c3906 : fffff880`02f64180 fffffa80`052d9040 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031a8d80 00000000`00000000 : fffff880`031a9000 fffff880`031a3000 fffff880`03d1b740 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
rax=fffffa800666b000 rbx=fffffa8006526038 rcx=fffff880031a8730
rdx=fffff88002fe2000 rsi=0000000000000000 rdi=fffffa800666b000
rip=fffff8000370ae0c rsp=fffff880031a86f0 rbp=0000000000000001
r8=000000000000f1e0 r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff800034d9b40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`0370ae0c 48897c2438 mov qword ptr [rsp+38h],rdi ss: 0018: fffff880`031a8728=fffffa8000000910
Child-SP RetAddr : Args to Child : Call Site
fffff880`031a86f0 fffff800`0351dca9 : fffffa80`06526010 fffffa80`052d9040 00000000`00000005 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a8c10 fffff800`033fee87 : fffffa80`06526010 fffff800`034782d8 fffffa80`052d9040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a8c40 fffff800`03366285 : fffff800`034d9ae0 00000000`00000001 fffffa80`0612a820 fffffa80`052d9040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a8c80 fffff800`032dc251 : fffff880`01107e00 fffff800`03366260 fffffa80`052d9000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a8cb0 fffff800`03570ede : 00000000`00000000 fffffa80`052d9040 00000000`00000080 fffffa80`0520d040 : nt!ExpWorkerThread+0x111
fffff880`031a8d40 fffff800`032c3906 : fffff880`02f64180 fffffa80`052d9040 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031a8d80 00000000`00000000 : fffff880`031a9000 fffff880`031a3000 fffff880`03d1b740 00000000`00000000 : nt!KxStartSystemThread+0x16
start end module name
fffff800`00bbf000 fffff800`00bc9000 kdcom kdcom.dll Sat Feb 05 17: 52: 49 2011 (4D4D8061)
fffff800`03214000 fffff800`0325d000 hal hal.dll Sat Nov 20 14: 00: 25 2010 (4CE7C669)
fffff800`0325d000 fffff800`03843000 nt ntkrnlmp.exe Tue Mar 19 04: 21: 42 2013 (5147D9C6)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Sat Nov 20 14: 12: 36 2010 (4CE7C944)
fffff880`00ce6000 fffff880`00cf3000 mcupdate mcupdate.dll Tue Jul 14 03: 29: 09 2009 (4A5BDF65)
fffff880`00cf3000 fffff880`00d07000 PSHED PSHED.dll Tue Jul 14 03: 32: 23 2009 (4A5BE027)
fffff880`00d07000 fffff880`00d65000 CLFS CLFS.SYS Tue Jul 14 01: 19: 57 2009 (4A5BC11D)
fffff880`00d65000 fffff880`00dc1000 volmgrx volmgrx.sys Sat Nov 20 10: 20: 43 2010 (4CE792EB)
fffff880`00dc1000 fffff880`00deb000 ataport ataport.SYS Sat Nov 20 10: 19: 15 2010 (4CE79293)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 10: 19: 11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Tue Jul 14 02: 01: 31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Mar 17 06: 06: 09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys Sat Nov 20 10: 19: 28 2010 (4CE792A0)
fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys Tue Jul 14 01: 19: 49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01: 19: 48 2009 (4A5BC114)
fffff880`00e81000 fffff880`00e9b000 mountmgr mountmgr.sys Sat Nov 20 10: 19: 21 2010 (4CE79299)
fffff880`00e9b000 fffff880`00ea4000 atapi atapi.sys Tue Jul 14 01: 19: 47 2009 (4A5BC113)
fffff880`00ea4000 fffff880`00eaf000 amdxata amdxata.sys Fri Mar 19 17: 18: 18 2010 (4BA3A3CA)
fffff880`00eaf000 fffff880`00f71000 Wdf01000 Wdf01000.sys Thu Jul 26 04: 25: 13 2012 (5010AA89)
fffff880`00f71000 fffff880`00f81000 WDFLDR WDFLDR.SYS Thu Jul 26 04: 29: 04 2012 (5010AB70)
fffff880`00f81000 fffff880`00fd8000 ACPI ACPI.sys Sat Nov 20 10: 19: 16 2010 (4CE79294)
fffff880`00fd8000 fffff880`00fe1000 WMILIB WMILIB.SYS Tue Jul 14 01: 19: 51 2009 (4A5BC117)
fffff880`00fe1000 fffff880`00feb000 msisadrv msisadrv.sys Tue Jul 14 01: 19: 26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`01072000 cng cng.sys Sat Jun 02 05: 25: 51 2012 (4FC987BF)
fffff880`01072000 fffff880`010be000 volsnap volsnap.sys Sat Nov 20 10: 20: 08 2010 (4CE792C8)
fffff880`010d7000 fffff880`01123000 fltmgr fltmgr.sys Sat Nov 20 10: 19: 24 2010 (4CE7929C)
fffff880`01123000 fffff880`01137000 fileinfo fileinfo.sys Tue Jul 14 01: 34: 25 2009 (4A5BC481)
fffff880`01137000 fffff880`01195000 msrpc msrpc.sys Sat Nov 20 10: 21: 56 2010 (4CE79334)
fffff880`01195000 fffff880`011cf000 rdyboost rdyboost.sys Sat Nov 20 10: 43: 10 2010 (4CE7982E)
fffff880`01200000 fffff880`0121b000 ksecdd ksecdd.sys Sat Jun 02 04: 50: 23 2012 (4FC97F6F)
fffff880`0121b000 fffff880`0122c000 pcw pcw.sys Tue Jul 14 01: 19: 27 2009 (4A5BC0FF)
fffff880`0122c000 fffff880`01236000 Fs_Rec Fs_Rec.sys Thu Mar 01 04: 41: 06 2012 (4F4EEFD2)
fffff880`01255000 fffff880`013f7000 Ntfs Ntfs.sys Fri Apr 12 13: 54: 36 2013 (5167F5FC)
fffff880`01400000 fffff880`01412000 mup mup.sys Tue Jul 14 01: 23: 45 2009 (4A5BC201)
fffff880`01412000 fffff880`0141b000 hwpolicy hwpolicy.sys Sat Nov 20 10: 18: 54 2010 (4CE7927E)
fffff880`0142a000 fffff880`0151c000 ndis ndis.sys Wed Aug 22 17: 11: 46 2012 (5034F6B2)
fffff880`0151c000 fffff880`0157c000 NETIO NETIO.SYS Wed Aug 22 17: 11: 28 2012 (5034F6A0)
fffff880`0157c000 fffff880`015a6000 ksecpkg ksecpkg.sys Sat Jun 02 05: 27: 11 2012 (4FC9880F)
fffff880`015a6000 fffff880`015ef000 fwpkclnt fwpkclnt.sys Thu Jan 03 04: 06: 48 2013 (50E4F5C8)
fffff880`015ef000 fffff880`015f7000 spldr spldr.sys Mon May 11 18: 56: 27 2009 (4A0858BB)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Wed May 08 05: 16: 17 2013 (5189C381)
fffff880`01800000 fffff880`0180c000 dump_ataport dump_ataport.sys Tue Jul 14 01: 19: 47 2009 (4A5BC113)
fffff880`0180c000 fffff880`01815000 dump_atapi dump_atapi.sys Tue Jul 14 01: 19: 47 2009 (4A5BC113)
fffff880`01815000 fffff880`01828000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01: 21: 51 2009 (4A5BC18F)
fffff880`018ef000 fffff880`01929000 fvevol fvevol.sys Thu Jan 24 04: 11: 24 2013 (5100A65C)
fffff880`01929000 fffff880`0193f000 disk disk.sys Tue Jul 14 01: 19: 57 2009 (4A5BC11D)
fffff880`0193f000 fffff880`0196f000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10: 19: 23 2010 (4CE7929B)
fffff880`0196f000 fffff880`0197b000 avgrkx64 avgrkx64.sys Fri Sep 14 02: 41: 40 2012 (50527D44)
fffff880`0197b000 fffff880`019b3000 avgloga avgloga.sys Fri Sep 21 03: 23: 51 2012 (505BC1A7)
fffff880`019b3000 fffff880`019d2000 avgmfx64 avgmfx64.sys Thu Nov 15 23: 03: 50 2012 (50A566C6)
fffff880`019d2000 fffff880`019e5000 avgidsha avgidsha.sys Mon Oct 15 03: 22: 54 2012 (507B656E)
fffff880`019e5000 fffff880`019ed000 AtiPcie AtiPcie.sys Mon Aug 24 10: 25: 26 2009 (4A924E76)
fffff880`019ed000 fffff880`019fb000 crashdmp crashdmp.sys Tue Jul 14 02: 01: 01 2009 (4A5BCABD)
Mini Kernel Dump does not contain unloaded driver list
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`06526038 00000000`00000000 00000000`00000000
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
0: kd> !cpuinfo
CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features
0 16,4,3 AuthenticAMD 3415 0000000000000000 203b7dfe
0: kd> !errrec fffffa8006526038
===============================================================================
Common Platform Error Record @ fffffa8006526038
-------------------------------------------------------------------------------
Record Id : 01ce85f858b399c4
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 7/21/2013 9: 54: 59
Flags : 0x00000002 PreviousError
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa80065260b8
Section @ fffffa8006526190
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : BUS error
Operation : Generic
Flags : 0x00
Level : 3
CPU Version : 0x0000000000100f43
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa8006526100
Section @ fffffa8006526250
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ fffffa8006526250
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8006526148
Section @ fffffa80065262d0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
Status : 0xfa00000000070f0f