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Problem z BSOD - ciągle to samo juz 1,5 roku.

 
Brzamka
Nowy
Liczba postów: 3
Post: #1
Bug 

Problem z BSOD - ciągle to samo juz 1,5 roku.


Witam.Jestem tutaj nowa i wybaczcie mi wszystkie niedociągnięcia.Mam nadzieje,ze jest tutaj ktoś,kto mi pomoże..Posiadam Laptopa acer aspire 5530G,który od 2011 ma problemy.Laptop był zakupiony z orginalnym systemem Vista.Po 1,5 roku zaczął mieć zwiechy.Ekran był w poziome,wąskie,kolorowe paski,z głosników dochodził dziwny dźwięk,i pomagał tylko twardy restart.Znajomy informatyk poradził zrobić reinstalacje sytemu na Windows 7. Oczywiście zwiechy zniknęły,a zaczął się BSOD.Kolejna reinstalacja systemu nie pomogła.Zawiozłam laptopa do servisu,problemem okazał się HHD,miał dużo Bad Sektorów.Dysk został wymieniony,szczęśliwa wracam do domu odpalam lapka ,wchodzę na internet i blue screen.Kolejny servis i kolejne sugestie co mogło paść,jeden z servisów nawet nie wiedział co może być przyczyna tych Bsod'ów..Wszystko sprawdzili łącznie z ramem,który był dobry i temperaturami,które były w normie.Problem z blue screenami mam do dzisiaj.Dodam tylko,że występują one TYLKO i WYŁĄCZNIE gdy wchodzę w jakąkolwiek przeglądarkę i przeglądam strony.Czasem wywali mnie po 1 min,czasem po 30.Filmy na YT mogę oglądać tylko na małym ekranie,ponieważ gdy włączę full ekran to na 100% do 30 sekund wyskoczy ekran śmierci. Ciekawi mnie fakt,że gdy gram w gry,oglądam filmy,słucham muzyki, to nic się nie dzieje.Testowałam nawet gry z 2012 niektóre trochę przymulały ale dało się grać nawet przez 5 godzin.Już nie mam siły do niego..Smutny Dziękuję z góry za wszystkie udzielone odpowiedzi i przepraszam ,że zawracam głowę.Szukałam i nadal szukam odpowiedzi co mu dolega..Smutny
Parametry:
AMD Turion X2 RM-70
ATI Mobility Radeon HD 3470 Hybrid x2
Ram 4gb obecnie jestem na windows XP wiec 2,47gb

A tutaj Jeden z BSOD,który zawsze jest taki sam od wystąpienia problemu.

Kod:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C: \WINDOWS\Minidump\Mini013013-07.dmp]
Mini Kernel Dump File:  Only registers and stack trace are available

Symbol search path is:  *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path.           *
* Use .symfix to have the debugger choose a symbol path.                   *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:  
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                     *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING:  Unable to verify timestamp for ntoskrnl.exe
*** ERROR:  Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product:  WinNt, suite:  TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time:  Wed Jan 30 14: 14: 38.703 2013 (GMT+1)
System Uptime:  0 days 0: 03: 42.429
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                     *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING:  Unable to verify timestamp for ntoskrnl.exe
*** ERROR:  Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.............
*** WARNING:  Unable to verify timestamp for hal.dll
*** ERROR:  Module load completed but symbols could not be loaded for hal.dll
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {1, ba33c050, b6000000, 181}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced:  nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced:  nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                     *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                     *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Probably caused by :  ntoskrnl.exe ( nt+22f5f )

Followup:  MachineOwner
---------

1:  kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1:  00000001
Arg2:  ba33c050
Arg3:  b6000000
Arg4:  00000181

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced:  nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced:  nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                     *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                     *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************

ADDITIONAL_DEBUG_TEXT:  
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME:  nt

FAULTING_MODULE:  804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:   4fa3cc43

BUGCHECK_STR:   0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT:   7

DEFAULT_BUCKET_ID:   COMMON_SYSTEM_FAULT

LAST_CONTROL_TRANSFER:   from 806eabfb to 804f9f5f

STACK_TEXT:  
WARNING:  Stack unwind information not available. Following frames may be wrong.
ba33c028 806eabfb 0000009c 00000001 ba33c050 nt+0x22f5f
ba33c154 806e5c52 ba338d70 00000000 00000000 hal+0x5bfb
00000000 00000000 00000000 00000000 00000000 hal+0xc52


STACK_COMMAND:   kb

FOLLOWUP_IP:  
nt+22f5f
804f9f5f 5d              pop     ebp

SYMBOL_STACK_INDEX:   0

SYMBOL_NAME:   nt+22f5f

FOLLOWUP_NAME:   MachineOwner

IMAGE_NAME:   ntoskrnl.exe

BUCKET_ID:   WRONG_SYMBOLS

Followup:  MachineOwner
Notatka została dodana 30.01.2013 18:26. Ostatnia edycja dokonana 30.01.2013 18:27 przez Zguba25:

Zapoznaj się z: Jak poprawnie tytułować wątki? i popraw tytuł.

(Ten post był ostatnio modyfikowany: 30.01.2013 18:38 przez Brzamka.)

30.01.2013 17:00

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Problem z BSOD - ciągle to samo juz 1,5 roku. - Brzamka - 30.01.2013 17:00
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