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Bluescreeny i prośna o analize Minidump - Wersja do druku

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+--- Wątek: Bluescreeny i prośna o analize Minidump (/bluescreeny-i-prosna-o-analize-minidump-19066-t)



Bluescreeny i prośna o analize Minidump - sybic - 07.10.2011 17:23

Zdarzają mi się coraz częste bluescreeny
Stawiam na hardware, ale to tylko przypuszczenie...
Jak właściwie analizuje się pliki, które gromadzą się w katalogu Minidump?
A tak na szybko to bym miał prośbę o rozszyfrowanie tego pliku, bo być może tak jest odpowiedź co dolega w systemie lub sprzęcie.
http://tgv.neostrada.pl/tmp/100711-8408-01.zip


RE: Bluescreeny i prośna o analize Minidump - jacek-placek - 07.10.2011 18:17

Te pliki odczytuje się za pomocą DebuggingTools_forWindows- http://www.Vista.pl/download/1607_debugging_tools_for_windows_6_10_3_233.html

Zapodaj na forum odczyt minidump, takk będzie prościejUśmiechnięty


RE: Bluescreeny i prośna o analize Minidump - sybic - 07.10.2011 18:46

takie coś :

Loading Dump File [C:\Windows\Minidump\100711-8408-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x82c08000 PsLoadedModuleList = 0x82d514d0
Debug session time: Fri Oct 7 16:41:36.200 2011 (GMT+2)
System Uptime: 0 days 10:53:54.667
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
............


RE: Bluescreeny i prośna o analize Minidump - thermalfake - 07.10.2011 20:05

Symbol search path is: *** Invalid ***

Nie masz ustawionej ścieżki dostępu do symboli, druga sprawa - nie ma jej jak pobrać debugger z internetu. W takim wypadku nie da się niczego dowiedzieć.
Wpisz sobie w konsoli taki ciąg:

Set _NT_SYMBOL_PATH = symsrv*symsrv.dll*c:\symbols*http://msdl.microsoft.com/download/symbols

gdzie katalog symbols musi istnieć na dysku.

Patrząc w minidumpa widzę błąd dysku/kontrolera na płycie - ogólnie błąd I/O
Diagnostyka HDD i archiwizacja na początek. Zmień też kabel sygnałowy i upewnij się, że dysk ma dostarczone prawidłowe zasilanie.

Kod:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C: \Users\user\Desktop\100711-8408-01.dmp]
Mini Kernel Dump File:  Only registers and stack trace are available

Symbol search path is:  symsrv*symsrv.dll*c: \symb*http: //msdl.microsoft.com/download/symbols
Executable search path is:  
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product:  WinNt, suite:  TerminalServer SingleUserTS Personal
Built by:  7601.17592.x86fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0x82c08000 PsLoadedModuleList = 0x82d514d0
Debug session time:  Fri Oct  7 16: 41: 36.200 2011 (UTC + 2: 00)
System Uptime:  0 days 10: 53: 54.667
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
............
0:  kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1:  00000003, Process
Arg2:  87777030, Terminating object
Arg3:  8777719c, Process image file name
Arg4:  82e20ce0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT:  87777030

IMAGE_NAME:   hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP:   0

FAULTING_MODULE:  00000000

PROCESS_NAME:   wininit.exe

EXCEPTION_RECORD:   9c751c7c -- (.exr 0xffffffff9c751c7c)
ExceptionAddress:  00850083
   ExceptionCode:  c0000006 (In-page I/O error)
  ExceptionFlags:  00000000
NumberParameters:  3
   Parameter[0]:  00000008
   Parameter[1]:  00850083
   Parameter[2]:  c000000e
Inpage operation failed at 00850083, due to I/O error c000000e

EXCEPTION_CODE:  (NTSTATUS) 0xc0000006 - Instrukcja spod 0x%p odwo

CUSTOMER_CRASH_COUNT:   1

DEFAULT_BUCKET_ID:   VISTA_DRIVER_FAULT

CURRENT_IRQL:   0

ERROR_CODE:  (NTSTATUS) 0xc0000006 - Instrukcja spod 0x%p odwo

EXCEPTION_PARAMETER1:   00000008

EXCEPTION_PARAMETER2:   00850083

EXCEPTION_PARAMETER3:   c000000e

IO_ERROR:  (NTSTATUS) 0xc000000e - Okre

EXCEPTION_STR:   0xc0000006_c000000e

FAULTING_IP:  
+12a
00850083 ?              ?

BUGCHECK_STR:   0xF4_IOERR_C000000E

STACK_TEXT:  
9c751448 82ee609f 000000f4 00000003 87777030 nt!KeBugCheckEx+0x1e
9c75146c 82e63c22 82e20ce0 8777719c 877772a0 nt!PspCatchCriticalBreak+0x71
9c75149c 82e63b65 87777030 877fe5a8 c0000006 nt!PspTerminateAllThreads+0x2d
9c7514d0 82c461ea ffffffff c0000006 9c751964 nt!NtTerminateProcess+0x1a2
9c7514d0 82c4544d ffffffff c0000006 9c751964 nt!KiFastCallEntry+0x12a
9c751550 82cbd379 ffffffff c0000006 0001003f nt!ZwTerminateProcess+0x11
9c751964 82c34fe7 9c751c7c 00000000 9c751d34 nt!KiDispatchException+0x497
9c751d04 82c49d87 9c751c7c 0033e958 00000000 nt!KiRaiseException+0x18a
9c751d20 82c461ea 0033e938 0033e958 00000000 nt!NtRaiseException+0x33
9c751d20 00850083 0033e938 0033e958 00000000 nt!KiFastCallEntry+0x12a
WARNING:  Frame IP not in any known module. Following frames may be wrong.
0033ecc0 00000000 00000000 00000000 00000000 0x850083


STACK_COMMAND:   kb

FOLLOWUP_IP:  
+12a
00850083 ?              ?

SYMBOL_STACK_INDEX:   a

FOLLOWUP_NAME:   MachineOwner

MODULE_NAME:  hardware_disk

SYMBOL_NAME:   +12a

FAILURE_BUCKET_ID:   0xF4_IOERR_C000000E_+12a

BUCKET_ID:   0xF4_IOERR_C000000E_+12a

Followup:  MachineOwner
---------